Legal Notice

Last updated: 6 November 2026

Information provided under Article 10 of Spanish Law 34/2002 on information society services.

Legal entityTRUECOLD S.L.
Tax ID (NIF)B75336503
VAT (intra-EU)ESB75336503
Registered officePlaza Canalejas 9, 08904 L'Hospitalet de Llobregat, Barcelona, Spain
Operating addressAv. Parc Logistic 2-10, 08040 Barcelona, Spain
Company registerRegistro Mercantil de Barcelona, Tomo 1000433037764, Folio 1, Hoja B-623041
Emaillegal@truecold.io
Websitewww.truecold.io

1. What this notice covers

This Legal Notice governs access to and use of the website www.truecold.io.

It does not govern the TrueCold platform. Subscription to our software and any related services is governed exclusively by the Master SaaS Agreement, the applicable Order Form or Statement of Work, and the Data Processing Agreement. Nothing on this website is an offer capable of acceptance, and nothing here forms part of those contracts.

By browsing this website you accept this notice. If you don't accept it, please stop using the site.

2. Using this website

You may browse this website and download published materials for your own internal evaluation.

You may not:

  • scrape, mirror, frame or systematically extract content from the site;
  • reverse engineer, decompile or attempt to access source code, except where that restriction cannot be excluded by law;
  • interfere with the site, its security, or other users' access to it;
  • use the site unlawfully, or in a way that infringes anyone else's rights.

3. Intellectual property

All content on this website — text, images, documents, layout, trademarks and software — is owned by TRUECOLD S.L. or its licensors and is protected by intellectual property law. No licence to the TrueCold platform or to any of its components is granted by this notice or by your use of the website.

4. Accuracy of information

Content on this website is provided for general information. It may be updated, corrected or removed without notice.

It is not regulatory, quality, medical or legal advice, and it should not be relied on as such. It does not form part of any contract.

Contractual commitments — including any statement about functionality, service levels, regulatory support or validation — exist only where they appear in a signed Master SaaS Agreement or Order Form. Website and marketing content is not a warranty, and is not a substitute for your own validation and quality-system decisions.

5. Prices and taxes

This website does not publish prices; plans are quoted on request. Where any price or figure is shown, it is stated exclusive of Value Added Tax (IVA) and any other applicable taxes, duties or withholdings, unless expressly indicated otherwise.

6. Links and third-party content

This website may link to third-party sites or embed third-party content. We don't control them and aren't responsible for their content, availability or privacy practices. Following a link doesn't mean we endorse what you find there.

7. Personal data and cookies

How we handle personal data, and which cookies we set, is set out in our Privacy Notice. That notice is the document that applies to data processing; this one doesn't.

8. Liability for this website

We work to keep this website accurate and available, but we provide it as it is. We don't warrant that it will be uninterrupted, error-free or free of harmful components, and we aren't liable for loss arising from your use of, or inability to use, the website itself.

Nothing in this notice excludes or limits liability that cannot lawfully be excluded or limited, including liability for intent, for gross negligence, or for death or personal injury.

This section concerns the website only. Liability in relation to the software service is governed solely by the Master SaaS Agreement.

9. Law and jurisdiction

This notice is governed by Spanish law. Any dispute arising from it is subject to the exclusive jurisdiction of the courts of Barcelona, Spain.

TRUECOLD S.L. · Plaza Canalejas 9, 08904 L'Hospitalet de Llobregat, Barcelona · NIF B75336503 · legal@truecold.io